CS3 Customer Survey

Personal Info

Not mandatory, but helps us get in touch to assist you further. (Refer to our Privacy Policy at safearth.com/privacy)

First name

Last name

Email

Phone

Your Role

Which best describes you?

I've bought a CS3, but I don't use it myself.

I use the CS3

I manage people who use the CS3

I didn't know we had one...

Your Business

Company Name

Roughly how many major substations does your employer own?

<10

10-100

100-500

>500

Buying & Impressions

How would you rate your experience of purchasing the CS3?

Has the purchase price represented good value?

yes, absolutely

yes, it's reasonable

perhaps, it's not clear

no, too expensive

Does the user manual provide you with sufficient information to begin using the device effectively?

No, I had problems

It was OK I guess

Yes, no problems

Using the CS3

Ease of use?

Poor

Reasonable

Good

Excellent

Reliability?

Poor

Reasonable

Good

Excellent

Build quality?

Poor

Reasonable

Good

Excellent

Documentation?

Poor

Reasonable

Good

Excellent

Have you required support from us in your use of the CS3? If so, how satisfied were you?

No

Yes - not satisfied

Yes - satisfied

Yes - very satisfied

What do you like most about the CS3?

Is there anything you dislike about the CS3?

Any other suggestions on how we can improve the CS3?

Company Use

How many CS3's does your company own (that you know of)?

How many times have you (or your peers) used the CS3?

At what stage would you consider your company to be?

We are trialing it at the moment.

We have decided we won't need any more

We are considering more broad usage across the company

At what stage would you consider your company to be?

We are unlikely to need more

We are considering more broad usage across the company

Training & Support

Would you be interested in formal training for your staff/colleagues in the best use of the CS3?

Yes, possibly

No

Are there any areas in which you need additional support, or other areas where we can improve (the product or our service to you)?

Thanks! Please click Submit when complete.

Subscriber permission

Please keep me up to date with Safearth product news and other updates roughly once a quarter.

CS3 – Earthing System Continuity Meter

Personal Info

Your Role

Your Business

Buying & Impressions

Using the CS3

Company Use

Training & Support

Thanks! Please click Submit when complete.